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New senior management team at The Headland

Published November 25th, 2020

The Headland in Cornwall has strengthened its senior management team with two new appointments.

Ian Wynne and Peter Hinchliffe joined the hotel’s 180-strong team in autumn, taking on the roles of The Headland’s general manager and deputy general manager respectively.

Now responsible for overseeing the five-star hotel’s operations, they bring with them more than 45 years’ combined experience in managing leading hotels and resorts in the UK and abroad.

Owner Carolyn Armstrong said: “We are so pleased to be welcoming a strong new management team to The Headland following an exceptionally busy summer.

“With a wealth of global five-star experience, Ian and Peter will be at the forefront in leading The Headland as the South West’s iconic five-star hotel. With their guidance our team is looking forward to learning about new opportunities to wow our guests over the coming months.”

Ian Wynne has been working in the hotel industry for over 30 years, both nationally and internationally.

During his most recent tenure as general manager and asset manager for Private Capital Equity Fund, he was responsible for a portfolio of luxury hotel and aparthotels in the UK, Ireland, and the United Arab Emirates.

Prior to this, he was general manager at the five-star Powerscourt Hotel Resort and Spa in Dublin, where he had full operational responsibility for the hotel, and saw it be awarded the titles of ‘Resort of the Year’, ‘Hotel of the Year’, and ‘Europe’s Best Spa’.

Wynne’s new role at The Headland will involve overseeing all operations, leading and nurturing the hotel’s well-established department managers in continuing to offer guests a first-class service.

Ian said: “Both Peter and I are very excited to have joined The Headland’s team.

“Despite all the setbacks caused by Covid-19, it has been an exceptionally strong two years for the hotel; from becoming Cornwall’s first double five-star hotel and being named ‘Best Seaside Hotel’ by The Times and The Sunday Times, to opening the new, £10 million Aqua Club to our guests.

“Like the owners, however, we see this as no reason to rest on our laurels, and look forward to working closely with The Headland’s team to further improve this world-class destination.”

Peter Hinchliffe also joins The Headland’s senior management team as deputy general manager.

He has 16 years’ experience in leading food and beverage operations in both luxury and corporate sectors, with his most recent role being multi-property director of food and beverage for three Marriott hotels in Tbilisi, Georgia.

Hinchliffe’s role at The Headland will involve, amongst other duties, working closely with the general manager to enhance the food and beverage offering across the hotel’s four restaurants; The Samphire Restaurant, The Terrace, The Deck, and The Spa Lounge.

The Headland employs more than 180 staff, and was one of the first companies to be awarded the highly-coveted Investors In People (IIP) Award.

It offers a range of training and development opportunities for its staff, including a year-long talent development programme which allows employees to spend a month in each department to help them understand different areas of the business.

Awarded five stars by both the AA and Quality in Tourism in 2019, The Headland’s facilities include 95 luxury bedrooms and suites, a village of five-star self-catering cottages, a swimming and wellbeing centre, a five-bubble rated spa, four restaurants, and a surf school.

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